This Privacy Policy explains how StudioIndex - F.Z.C (Registration Number: 43943), operating Swokei ("Swokei", "we", "us", or "our"), collects, uses, stores, and shares personal data when you use our website, application, and related services.
By using Swokei, you acknowledge this Privacy Policy.
1. Who We Are
Swokei is operated by:
StudioIndex - F.Z.C
Registration Number: 43943
Contact email: admin@sidesone.no
If you have any privacy-related questions, you can contact us at the email above.
2. Data We Collect
We may collect the following categories of personal data:
a. Account and contact information
This may include your name, email address, company name, billing details, and account credentials.
b. Service usage data
This may include login activity, feature usage, actions performed in the app, timestamps, browser type, device information, IP address, and diagnostic information.
c. Content you provide
This may include website URLs, lists, prompts, generated text preferences, connected spreadsheet data, support messages, and other content you submit through the service.
d. Third-party integration data
If you connect Google Sheets or other supported services, we may receive account information and the specific data needed to provide the requested integration feature.
e. Payment and transaction data
If paid features are offered, payment-related information may be processed by our payment providers. We may receive limited transaction details such as payment status, subscription status, billing period, and invoice-related metadata, but we do not necessarily store full card details ourselves.
3. How We Use Personal Data
We may use personal data to:
- provide, operate, and maintain Swokei
- authenticate users and secure accounts
- process website analysis and generate automated output
- enable integrations and requested workflows
- provide customer support
- monitor performance, reliability, and abuse
- improve our service, features, and user experience
- process payments and manage subscriptions
- send service-related notices and important operational messages
- comply with legal obligations
- protect our rights, users, systems, and business
4. Legal Bases for Processing
Where applicable under the GDPR or similar laws, we rely on one or more of the following legal bases:
- Performance of a contract: where processing is necessary to provide the service you requested
- Legitimate interests: where processing is necessary for service improvement, security, fraud prevention, and business operations, provided those interests are not overridden by your rights
- Consent: where consent is required by law
- Legal obligation: where processing is required to comply with applicable law
5. Google API and Google Workspace Data
If you connect a Google account to Swokei, we only access the Google user data that is necessary to provide the feature you request, such as reading from or writing to a Google Sheet that you choose to connect.
We do not use Google user data for unrelated advertising purposes, and we do not sell Google user data.
The use of information received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
6. How We Share Data
We may share personal data with:
- hosting, infrastructure, and cloud providers
- analytics, logging, and security providers
- payment processors
- customer support tools
- integration providers that you choose to connect
- professional advisers where reasonably necessary
- regulators, authorities, or law enforcement where required by law
- a buyer, investor, or successor in connection with a merger, acquisition, financing, or sale of assets
We do not sell personal data in the ordinary meaning of the term.
7. International Transfers
Because we may use service providers in different countries, your personal data may be processed outside your country of residence, including outside the European Economic Area.
Where required by law, we will use appropriate safeguards for cross-border transfers.
8. Data Retention
We retain personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- maintain your account
- provide the service
- comply with legal, tax, accounting, and regulatory obligations
- resolve disputes
- enforce our agreements
- improve service reliability and security
Retention periods may vary depending on the type of data and the reason we hold it.
9. Security
We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, and destruction.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal data
- correct inaccurate personal data
- request deletion of your personal data
- restrict or object to certain processing
- request data portability
- withdraw consent where processing is based on consent
- lodge a complaint with a competent supervisory authority
To exercise applicable rights, contact us at admin@sidesone.no.
11. Children's Privacy
Swokei is not directed to children, and we do not knowingly collect personal data from children under the age required by applicable law to provide valid consent.
If you believe a child has provided us with personal data, contact us and we will take appropriate steps.
12. Cookies and Similar Technologies
Swokei may use cookies and similar technologies for authentication, security, preferences, analytics, and service functionality.
If required by law, we will request consent before using non-essential cookies or similar technologies.
13. Third-Party Links and Services
Swokei may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may provide notice through the service or by other reasonable means.
The "Last updated" date at the top indicates when this Privacy Policy was most recently revised.
15. Contact
If you have questions or requests regarding this Privacy Policy or your personal data, contact:
StudioIndex - F.Z.C
Registration Number: 43943
Email: support@swokei.com
